Here at Torino Best Meat, we stand behind our products...

If you are not absolutely thrilled with your purchase from Torino Best Meat, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. 

When you order from Torino Best Meat, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. 

Our Toll-Free phone number is 305-460-9680

Department Hours (Eastern Standard Time): 
Weekdays 9:00am to 5:00pm 

Or, feel free to send us an email 24 hours a day 7 days a week, to Please make sure to include as much order information as possible, to help us expedite your request. 

We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.


Torino Best Meat

We make an unconditional promise: Our merchandise is guaranteed. If any product purchased from us ever disappoints you, for any reason, you may ask for a replacement or refund. Even if you received the item as a gift, Torino Best Meat will replace it with another item or gift certificate of equal value. We know you have a choice, thank you for choosing Torino Best Meat.

Replacement/Refund Policy

  • Shipping Related Concerns

For any issues related to incorrect items shipped, please contact Customer Service within 10 business days at  305-460-9680 or by email at

  • Quality Related Concerns

If for any reason you are unsatisfied with the items you've received please contact Customer Service within 45 days for a replacement or refund of the full purchase price. If only a portion of the product was unsatisfactory, a partial refund or replacement may be issued. Refunds will be credited back to the original order payment method.